Pull To The Right Store Policies

Welcome to PullToTheRight.com we are pleased you stopped by. To make your shopping experience a pleasant one, we have put our standard policies all in one place to make finding answers to your questions easier.

Order Processing Time
We generally process every order within 24 to 48 hours. If it seems it will take longer than that we will email you to let you know. If you are in a real hurry please indicate that in the instruction box during check out, we will do our best to help. Transit times to your location will vary depending on stock level at different warehouses. Occasionally items are backordered at the manufacturer. If this happens we will let you know when we process the order.

Returns
We generally accept all returns within 30 days of purchase. All returns require prior authorization from Customer Service. Non-defective merchandise may be subject to a 15% restocking fee. Merchandise being returned for credit must be in unused condition, in its original packaging, and be complete to be considered for returns.

Shipping
All shipping prices on orders are estimates, but generally accurate. If there is a big discrepancy between the estimate and the actual shipping charges, you will be contacted prior to us shipping your order. Actual shipping charges will be applied at the time of shipping. We will make our best efforts to accommodate any special shipping requirements so please list them on your order. If you would like us to use your Fed Ex or UPS account please include this information at the time of order.

Shipping Damages
We take great care in packaging all shipments, but occasionally things still go wrong. If your package appears damaged please do the following: a)reject the shipment as damaged, b) contact us immediately so we can resolve this and get new product out to you ASAP.

Purchase Terms
Purchase terms are generally "cash", credit card, and eChecks. All check transactions will be held until cleared. We accept US funds only. Canadian customers please contact us for purchase instructions PRIOR to purchase. Companies and Agencies can also qualify for open account terms (credit check required).
We do reserve the right to limit quantities, require Agency authorization for restricted items, and reject orders that we are unable to fill.

Questions ?
If you have any questions about any products offered for sale here, please do call or send us an email at customerservice@pulltotheright.com.